Set Up Invites & Reminders

The final step of creating a position is configuring the messages that candidates will receive. These can be sent via email or SMS, and are triggered automatically.

How It Works

1. Choose a channel — Email or SMS
2. Choose a template — select from your existing templates, or click Edit Templates to create a new one
3. Choose timing — send immediately on invitation, or after a delay (e.g. 24 hours later)
4. Add more messages — you can add up to 5 touch-points per candidate (e.g. initial invite + follow-up reminders)

Important

• WiseWay will not send any messages by default. If you don't configure messages here, invitations must be sent manually by copying each candidate's personal link.
• Reminders are only sent to candidates who haven't completed their interview yet
• To create or edit templates, visit Templates

Tips for Higher Completion Rates

1. Use a combination of email + SMS — candidates are more likely to respond when reminded across multiple channels
2. Personalise your templates — include the candidate's name, the position title, and how long the interview takes
3. Space out reminders — a good pattern is: immediate invite (email), 24h reminder (SMS), 72h final reminder (email)