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Help CenterGetting Started

Quick Introduction to WiseWay

WiseWay is a one-way video interview platform that helps you make better hiring decisions while shortening time-to-hire. Candidates record video answers to your questions on their own schedule — no live coordination needed.

How It Works

Step 1: Set Up Your Account

After signing up, the workspace administrator has exclusive control over:

  • ATS integrations
  • Connecting apps (Slack, Zapier, etc.)
  • Team management — inviting and managing team members

Head to Settings > General to configure your organization name, logo, and preferences.

Step 2: Create a Position

The process is split into four stages:

  1. Add a position — give it a title and location
  2. Create the video interview — record or upload video questions for candidates
  3. Tailor the interview — adjust thinking time, answer limits, branding, and retakes
  4. Set up invites and reminders — choose which messages candidates will receive automatically

Step 3: Invite Candidates

  • Add candidates one-by-one or use the bulk import tool (CSV / Excel)
  • Each candidate receives a unique personal link to complete their interview
  • Invitations can be sent automatically via email/SMS or manually by sharing the link

Step 4: Review Interviews

  • You receive a notification whenever a candidate completes their interview
  • Rate candidates on a 1–5 star scale
  • Add private notes and comments
  • Move candidates through your evaluation funnel (To Evaluate → Preselected → Archived)
  • Share interview recordings with colleagues for a second opinion

Next Steps

  • Example Interview Questions — sample questions to get you started
  • Adding a Position — detailed guide to creating your first position
  • Inviting Candidates — all the ways to bring candidates into the platform

More in Getting Started

Example Interview Questions
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